Introduction
Increasing veterinary costs over the last decade have led to a rise in clients’ decision not to seek veterinary care, citing cost as the main barrier.
1–3 Unfortunately, the COVID-19 pandemic may have worsened this already dire situation, with statistics indicating an increase in pet ownership in those living at or below poverty level in the US.
4 Further, the current approach to veterinary training has established a culture and methodology in which there is a perception that
gold standard care (typically translated to mean advanced diagnostics and therapy, i.e., frequently high-cost and/or intensive) and services are the only means to deliver quality medicine.
5 However, an increasing proportion of pet owners, particularly those belonging to certain demographics or regions, cannot afford such services, nor are these services necessarily superior to alternative (less expensive) options.
1–3,6–8 Consequently, there is a strong and immediate need to ensure Day One veterinarians are competent to assess, deliver, and communicate approaches to clients and their pets that include health care options along a spectrum (lower to higher cost, resource intensity, etc.), currently defined as
spectrum of care (SpOC).
9 Additionally, students must be equipped to evaluate these options, including the gold standard option, from an evidence-based veterinary medicine (EBVM) approach.
10The concept of SpOC in companion animal practice appears to be gaining increased attention.
2,9,11 One such commentary proposed four key initiatives to improve access to care and overcome barriers that prevent veterinary practice across a wide spectrum of pet health care needs.
9 A summary of these initiatives pertinent to the veterinary curriculum and training of veterinary students includes the following
9:
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raise student awareness of the concept of SpOC;
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ensure student exposure to (and education in) specific care options and the clinical guidelines available for common health conditions;
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give students the ability to obtain training in the practice of SpOC skills; and
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build student competency to quickly evaluate the existing evidence for approaches along this spectrum (evidence-based practices).
SpOC, also referred to as incremental care or contextualized care, is recognized and has been incorporated, to some extent, within the human health care field (e.g., Choosing Wisely
12). However, the critical need for training (and support) in SpOC appears unique to veterinary medicine for numerous reasons, among them out-of-pocket cost, lack of infrastructure, and veterinary professional burnout.
9,11,13,14,15In 2020, one of the authors (ME) was successful in obtaining approval to offer an elective (1-credit) course in the third-year, second-semester DVM curriculum at the Atlantic Veterinary College (AVC), University of Prince Edward Island (UPEI). The Spectrum of Care in Small Animal General Practice course was developed (see
Appendix 1 for course syllabus), with the following course outcomes:
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hone general practice skills in order to recognize SpOC needs and provide these options to clients and patients;
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recall specific examples of diagnostic and treatment options along the SpOC for common canine health issues;
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identify and further develop the skills necessary to determine the likely success (level of evidence) for these options; and
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develop the skills, competency, and comfort to communicate in this area with clients and peers.
To promote active learning and provide students with the opportunity to put theory into practice, a combination of didactic, case-based, and team-based teaching approaches were used. These techniques were used to attempt to ensure that students developed the knowledge, skills, and competence necessary to address the pet health needs of an economically diverse clientele. Specific clinical examples discussed in lectures highlighted common day-to-day conditions for general practitioners, such as canine parvovirus enteritis, otitis, canine lameness (cruciate rupture), and preventive care (e.g., ecto- and endoparasite prevention, vaccination).
For practical SpOC, the unique aspects of a specific patient and client, as well as client values, must be considered. Further, these needs must be examined in concert with the evaluation of (and accounting for) the various forms of existing evidence (and critical assessment in the strength of evidence) to proceed to clinical decision making for a specific client, patient, and scenario. EBVM, defined as “the use of the best relevant evidence in conjunction with clinical expertise to make the best possible decision about a veterinary patient,” is an important component of effective delivery of SpOC.
10 As such, an emphasis on (and incorporation of) EBVM was utilized throughout the course, including incorporation into a final group assignment. This was undertaken to assist in building student competencies in evaluating health care options along the SpOC and aid in assessment of best options from an EBVM approach.
Considering the recognized need for SpOC training and our course design for provision of this to veterinary students, the objectives of our prospective pre- and post-survey-based study were the following: (a) to determine baseline self-reported knowledge, attitudes, and competencies (KACs) surrounding SpOC in third-year DVM students; (b) to develop and assess impact of a SpOC course on student self-reported SpOC KACs; and (c) to obtain student feedback on the course and future training opportunities. We hypothesized that (a) students would have limited knowledge of the term SpOC, discomfort with client and pet SpOC needs, and an existing awareness of the need for SpOC; (b) students would have an increase in self-reported KACs surrounding SpOC post-course; and (c) varied feedback responses would be received about the course and future training on SpOC. Our research contributes to the scholarship of course design/curricula in this topic area and, to our knowledge, is the first course of this type and subsequent study on veterinary school curricular delivery of SpOC training.
The Spectrum of Care Course
DVM students in their third year of study at the AVC are offered a variety of elective courses in the winter semester. These courses range from 0.5 to 1.5 credits, and students are required to complete a minimum of 16 credits divided over three 5-week blocks. No maximum credit limit is imposed, but scheduling conflicts (e.g., class timing) may limit a student’s elective options. Spectrum of Care in Small Animal General Practice was offered as a 1-credit elective course for the first time in the winter semester (February–March 2020). The course was offered at the end-of-day timeslot during February–March and was open to all third-year DVM students (
n = 62). The course consisted primarily of case-based lectures introducing the concept of SpOC to the students through discussion of different diagnostic and treatment plans for a specific disease or group of diseases likely to be encountered in general practice (e.g., common dermatologic disease; see
Appendix 1). Throughout the course, students were encouraged to employ the EBVM process introduced during the second-year core curriculum, that is, formulate a clinical question using a PICO(T) (population, intervention, comparison, outcome [time]) format, and seek and critically evaluate literature to support their clinical practice.
16Most of the course grade (60%) was based on a group team-based assignment, whereby small groups (3–4 students) chose a common general practice topic (e.g., dental disease) of their choice and then formulated a specific PICO(T) question with respect to that topic (e.g., treatment, etc.). The assignment consisted of a written portion and a video portion. For the written portion, groups utilized the EBVM process to evaluate literature and develop three tiered (< $100, $100–$500, > $500) SpOC cost-based diagnostic and/or treatment plans, complete with risks and benefits of each plan, based on their literature searches and using available price guidelines from a local veterinary or regulatory association of their choice (e.g., the Prince Edward Island Veterinary Medical Association). For the video portion of the assignment, groups used communication strategies taught and modeled in class to role-play discussion of each plan with a mock client (another student in the group). Rubrics were created for evaluation of the written and video portions of the assignment. Rubrics and further information on course design are available from the author (ME) upon reasonable request.
Discussion
Overall, our study results indicated veterinary students’ clear understanding of the need for training in provision of options along the SpOC and cost communication within the veterinary curriculum. Further, our work demonstrated a positive change in the self-reported KACs of this group of students related to SpOC course training, with responses to several survey questions showing a significant change on completion of the elective course.
Veterinary students’ level of knowledge about and awareness of a need for client cost options in our study is unsurprising, despite their reported lack of familiarity with the SpOC term. This awareness is consistent with recent work indicating that most US veterinarians reported that “all pets deserve some level of care” and that many use strategies to improve access to care.
1(p.vii) Participants in our study also reported a need for curricular discussion of cost and payment options, and this acknowledgment rose between pre- and post-course surveys, indicating further awareness of this concern and need in clinical practice after course completion. Students rarely receive specific training in cost communication within many veterinary curricula, and most have low levels of awareness of medical care programs, payment plans, and specialist consultation availability, much less specific knowledge of the cost of diagnostics, treatment, and services in general.
11,13 Additionally, aside from institutions that use a distributed teaching model to provide students exposure to primary care, students do not often encounter general practice pricing and clientele SpOC needs.
In many veterinary programs, the bulk of student training occurs at tertiary referral veterinary teaching hospitals, where the emphasis is on intensive therapy and diagnostics, and there may be little opportunity to develop or gain competency in needed SpOC skills.
13,17,18 This may lead to an emphasis on (and adoption of) what has been referred to as the hidden curriculum.
13,19,20 This hidden curriculum has been described as the outcome of tertiary medical hospital training programs where students learn that there is only one right way or
gold standard when it comes to patient care. Unfortunately, this gold standard is often invasive and frequently expensive, and it does not account for the need many clients have for SpOC options.
18–21Other work has reported a need among new veterinary graduates for increased Day One competency in cost training and client communication and suggests role play and team-based teaching as a path to achieve this.
11,13,21,22 Preparation for the real world through role play and communication regarding SpOC options should be a primary veterinary curricular competency, and our work highlights student awareness of this need within the curriculum.
13,21Over our course, we observed an increase in student agreement that “clients with cost concerns should still have a pet.” It is probable that this tendency to agree occurred due to the impact of SpOC training and the resultant increase in self-reported competence and confidence to provide SpOC options, which we observed between pre- and post-course surveys. At the completion of training, students reported feeling more confident to provide SpOC in lower-cost client-need scenarios and thus likely reported a change in their prior attitude regarding pet ownership.
Students also reported feeling more competent and confident to predict successful SpOC outcomes at course conclusion, with course training leading to a reported reduction in students’ predictions of euthanasia and poor outcomes. Impactful training is strongly needed to reduce the rising rate of economic euthanasia due to client and veterinary beliefs that no other options are available; specific training may lead to avoidance of this outcome.
18,21,23 Additionally, this increase in student self-reported competencies may also serve to lower burnout, compassion fatigue, and suicide rates within the veterinary profession, as feeling distressed and anxious over client financial constraints and inability to provide animal care have been cited as major factors toward these.
3,18,21Traditionally, many veterinarians practice by providing a
gold standard of care, which is a vague term typically translated to mean advanced care (i.e., intensive diagnostics and therapy). It is possible that the course focus on EBVM and tailoring of diagnostic and treatment options to specific SpOC outcomes gave students more self-reported competence in their ability to achieve these upon Day One practice due to a decline in anxiety over provision of a gold standard of care or whatever this term may mean.
18 Development of EBVM plans for the course evaluation assignment provided a practical resource for students and is a technique that has been used in other studies through EBVM protocols and algorithm development.
12 Similarly, we anticipate that the increase in student self-reported SpOC competence we observed on course completion will positively impact Day One graduates’ comfort level with case management and clinical decision making, and increase morale, alongside patient benefits of reduced euthanasia and unsuccessful outcomes. Additionally, the course’s topic-based nature may have benefited students directly, as one study reported that clients are more likely to seek veterinary care under recognizable situations (e.g., trauma, emergency situations, etc.) than for preventive care.
8,18 As such, these pet owners and their pets would probably be more in need of SpOC options due to increased medical complexity, potential ethical decision-making strain, and resultant higher costs.
Students reported value and benefit to the course and rise in their feelings of confidence and competence in SpOC skills upon course completion. Open-ended questioning, modeling, and practicing communication development were focuses of the course. Multiple veterinary schools have incorporated communication training within their curriculum, and studies indicate that this enhances therapy compliance and raises clients’ knowledge base.
24,25 These communication skills are integral to SpOC as client goals, values, and needs must be incorporated into the EBVM approach. Practical application of these skills may have been the reason for the reported course value and self-reported student rise in overall competence. Veterinarians need to be able to discuss costs with their clientele, yet one study indicates that this occurs in less than a quarter of veterinary visits.
24 This is unsurprising considering how little focus conversations surrounding cost receive in most veterinary curricula. Additionally, lack of trust in veterinarians is another reported barrier to care; training in SpOC communication may reduce this barrier through candid conversations and improve overall animal health.
8One interesting finding in our work was the increase in awareness of specific consensus statements and guidelines reported among participants. These resources can vary from expert opinion to strictly defined strength of evidence publications, or commonly a combination of these. Overall awareness of these resources was low pre-survey and rose by course completion. This highlights a potential need to incorporate these types of resources within the core veterinary curriculum to improve student awareness of these valuable and practical EBVM aids to SpOC.
26 Regional differences may exist in the limited incorporation of existing consensus statements and guidelines in companion animal care into the veterinary curriculum, and this could be further investigated.
Our third objective was to obtain student feedback on the course and future training opportunities. Overall, students assigned the most value to in-class (didactic) SpOC discussions, along with practical topic and cost-based SpOC plans. These results are similar to those in another study, where students described the benefits of frank discussions with a veterinary internist on formal and informal topics.
12 Future training opportunities students requested for SpOC education included SpOC modules, seminars, and webinars for ongoing learning.
A limitation of our study, like in many observational, survey-based studies, is selection bias. An already-interested group of students enrolled in the SpOC course, and this may have biased our results. However, most of the third-year DVM class registered for (and completed) the course; this likely reflects a true recognized need and less likely a bias. Another limitation may be concern regarding external validity of the study (i.e., limited generalizability to other regions) as the course was offered to a small group of students at a Canadian-based veterinary school. As the range of student demographics (US and Canada) is in line with most North American veterinary school student compositions, (i.e., majority female, small animal track, etc.), our work can likely be applied regionally and internationally. A final limitation is the lack of student identifiers, without which analyses of change at the individual student level could not be assessed. Identifiers were not used to assure student anonymity.
The results of our study on the SpOC course indicate that veterinary students recognized the need for (and found value in) a didactic SpOC course with a team-based group assignment. Additionally, a positive impact of SpOC training was observed on student self-reported KACs, with likely future impacts on overall specific patient and client benefits and animal welfare outcomes (i.e., reduced euthanasia, more successful pet outcomes predicated). Future work might include following this group of students (or students in other programs who have received this type of training) and performing an objective assessment of their skills and competencies. Additional studies and SpOC course planning might also tap into SpOC beyond small animal practice (e.g., mixed animal and large animal practitioners), and these perspectives, insights, and experiences could be excellent to further develop studies and adapt course designs. Finally, further work may lead to developing defined outcomes like those in human medicine (i.e., patient-, family-centered care), with emphasis placed on incorporation of the patient (pet) and family (pet owners) as valued members of the health care team.
27Given the results of our study and the recognized need for SpOC to adequately equip Day One veterinarians with competencies to address these, it is the authors’ hope that veterinary faculty will commit to incorporating this type of SpOC training within curricula. Similar module- or seminar-based training opportunities are warranted for veterinarians in general practice to meet the increasing need for pet care in the face of rising pet owner financial constraints.